ROLE:

CUSTOMER SUCCESS
PAID INTERNSHIP

Want to become a TOP in class as CUSTOMER SUPPORT?

Here is your chance to make a global impact by making customers & inspiring product love!

APPLY NOW

Join Saint Luca, based in Vilnius with a global remote team.

YOUR MISSION AT SAINT LUCA:

Make customer’s 💖 melt. Provide “above and beyond” customer service in all interactions and provide the biggest possible customer satisfaction. 

GET READY: 

  • Give joy to Saint Luca customers by solving their queries via live chat, social media and email. No phone calls over here!
  • Answer customers’ queries & provide reliable information. Escalate unresolved issues to the appropriate internal teams.
  • Give ‘WOW’ effect to inspire love for our products and team through by creating unforgettable brand / customers experience
  • Own online reputation projects and implement data driven practices 
  • Implement humanized brand tone of voice making customers 
  • Work alongside marketers to increase customers satisfaction 
  • Implement practices to drive sales via customer support

We Expect You To Be Obsessed With Customers Happiness:

  • You are fluent in English (excellent written communication) & Lithuanian
  • Strong English & Lithuanian in written and verbal communication
  • Empathy and understanding - basically showing clients how important they are!
  • Helpful & humble personality - we want our team to practice what we preach - being helpful not only to our clients but also to others

WHAT ELSE YOU NEED TO SUCCEED IN THIS ROLE

  • Entrepreneurial attitude with an ability to work in a fast-paced environment.
  • Proactive attitude and motivation.
  • Have no fear of failing.
  • Be curious and creative. 

TALKING ABOUT SALARY & PERKS

BEST PART

The best part - you will be able to learn from the best and work with colleagues that grew global brands to 8 figures. Some of the top players in the market. 

Exclusive perks

Team parties, meetups, getaways.

Hot tub. We have a fire-heated hot tub with 3 saunas for full relaxation. 

Jewelry, glasses, accessories - you will be covered. 

Exclusive chance to get new products. 

Be part of empowering the worldwide community. 

Snacks at the office.

Are you ready? 

LET'S CHAT

ABOUT US

Saint Lucia is a global jewelry & fashion powerhouse with the mission to empower all females with unapologetic self-confidence, self-love in mind, body, and potential.

Our purpose is to promote a mindful & sustainable lifestyle.

We’re a worldwide young, fast-growing lifestyle- and tech-company based in Vilnius with a strong emphasis on building a global empowered female community.

Join fearless boss babes, dreamers, go-getters & rulebreakers on empowering other females around the world to achieve their goals.

Find out more: https://saintluca.com/pages/our-story