GENERAL INFORMATION 

  • Saint Luca ships worldwide. *Some exclusions exist due to temporary COVID-19 shipping suspension.
  • Orders of $54.99 USD or more that have enjoyed free shipping.
  • As soon as your order is dispatched, we will send you a confirmation email from which you will be able to track your order.

Due to the COVID-19 statewide restrictions and implemented security procedures, our fulfilment centre may experience a delay so our normal 24-48 processing hours can take up to the full 72 business hours (not including weekends and holidays) before a package is shipped out. 

Important note*: 

The Saint Luca Family is working hard to serve yours. 

Due to COVID-19, shipping vendors are experiencing delays, shipping can be delayed, so please be aware it may take a while longer to process orders.

Estimates are current as of February 7, 2022, and apply to orders placed after that date.

Estimated shipping times based on post service without fulfilment time*. Please note that these delivery timelines are not fully reliable as delivery depends on each centre capacity!

Country

Expected delivery timeline, days

USA

18-20

GERMANY

8-12

UK

15-20

FRANCE

13-16

ITALY

22-24

NORWAY

23-24

SPAIN

19-20

CANADA

15-30

AUSTRALIA

15-30

 

Extremely extended delays are recorded in these countries: Australia, Canada.

Fore more information, check COVID-19 FAQ

Also, remember that delivery times may be affected in times of high volume (such as Black Friday, Christmas, or other sales).

 

TAXES

Saint Luca cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, on rare occasions, customs agents may delay delivery of some packages.


From where are orders shipped?

All of our orders are shipped from our European warehouse.